Returns & Exchanges
At Million Cases, we want you to be completely satisfied with your purchase. If your new tech accessory isn't the perfect fit, you can return or exchange it within 7 days of delivery.
Initiate Request
Visit our Returns Center and enter your order number and email address to select the items you wish to return or exchange.
Inspection & Approval
Upload clear photos of the product and its original packaging to ensure the item is in unused, brand-new condition for our team to review.
Pack and Ship
Once approved, securely pack the electronics or cases in their original box and hand the package over to our designated courier partner.
Receive Refund
After our warehouse team verifies the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing